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FAQ Page

1. Are the books in “The Story Store” entirely unique?

The “Unheard-of books” are 100% personalised, YES! That means that everything, from story to illustrations and printing are created for your dearest ones.

There is another category of books in our bookshop, called “New Song-Same Dance” where we adjust the name of the hero and his/her physical appearance so it matches the real hero.

2. How long does it take to print a personalised book? 

It dependes, honestly. Because if you choose our bespoke book, since it’s unique by content and illustration, it will regularly take about a month or even more to finish it up. We’re talking about professional book writing, drawing and printing, woohoo! It’s like hiring an entire team for you only.

A regular book, one that doesn’t require every single muscle of our creativity, is ready to be shipped in 1-3 days of your order date.

3. If I don’t like it, will I get my money back?

We really hope you love it, that is why you’ll get follow-up emails with each and every step we take towards finishing your personalised book and you’ll see exactly how it looks like before being dispatched. And hopefully you’ll understand that this book has been written, illustrated and printed just for yourself or your loved one. We can’t sell it again, so unfortunately we can’t give you the money back. But we can treat you with some amazing offers in the future, just to soothe your bitterness – hope that helps.

4. Are the books designed for children and adults alike?

Absolutely! You’ll see that the “New Song-Same Dance” books are created for children only, for now, at least. But the entirely customised ones are basically for everybody. Lovers, grandparents, mums and dads, brothers and sisters, best friends, the girl next door, the mailman, you name it.

Literally everybody has a story, this is something we strongly believe. So there’s a book for everybody.

5. Where are the books created?

The brain of this entire project is Cristina Guraliuc, founder of The Story Store and writer of all those amazing stories that you you’ll take home with you. This is a family business, ran from Cristina’s home momentarilly – a place of joy and toys all over the place most of the time. Sorry, no time to properly tidy up while getting books ready.

Haha, just kidding, no, actually her house is clean and cosy.

Maybe we should stop talking about her house now.

Ok, just stop.

6. Why is a 100% personalised book so expensive?

Oh, this is a tough question. Books have something magical, something that goes beyond any material essence, but they are also very, very expensive to create. So, for instance, an entirely customised book is firstly, written for one person only, then it is illustrated to fit that particular story and no other one on Earth. So everything that’s being created is entirely unique. Oh, and, also, the book is being printed on the highest quality printers and then bound by hand to make sure it lasts forever. It’s a looot of hard work.

7. What payment methods do you have?

We gladly accept any debit/credit card or Paypal if you prefere. Every payment is made through a secure gateway, so all your details are protected against any threat.

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